Our shipping policy ensures that your jewellery reaches you safely and efficiently. We strive to process and ship all orders within 7-12 business days. Delivery times may vary depending on the shipping method and your location. For more details, please refer to our Shipping Policy page.
How can I track my order?
Once your order has been shipped, you will receive a confirmation email containing a tracking number and instructions on how to track your package. Simply visit our website and enter the tracking number in the designated tracking section to get real-time updates on your shipment's whereabouts.
Do you offer express shipping?
Yes! Infact, all our orders are shipped via Express shipping for swift delivery of orders of our valued customers.
Do you offer international shipping ?
Yes We do offer international shipping for our products.
Jewellery Care
Store properly
When needed, clean your jewellery by buffing gently with a soft dry cloth. Consider using a jewellery box or a soft pouch to prevent scratches.
Protect Your Jewels
Give your jewels some breathing space by ensuring that perfumes and lotions are fully absorbed before wearing them.
Handle it with care
When wearing or removing your jewels, handle it with care to prevent accidental scratches or damage. Avoid rough handling or exposing it to sharp objects.
Easy Returns
We accept return or exchange requests within 15 days of delivery if your jewelry arrives damaged or does not match its description.
To request a return, contact our support team with your order number and details of the issue. Items must be returned in their original condition, with all packaging, tags, and certificates intact.
Customized or engraved pieces are eligible only if they arrive damaged or not as described. All returns require prior approval from our support team.
Orders are shipped within 7-11 business days and typically delivered within 4-6 business days, depending on your location. You'll receive a tracking number as soon as your order is shipped.
Is your jewelry made with real gold and certified gemstones?
Yes. Our jewelry is crafted from genuine solid gold with carefully selected gemstones and diamonds. Every piece includes a jewelry authenticity certificate.
Does this jewelry come with a warranty?
Absolutely! Every purchase is backed by a 1-Year Manufacturing Warranty, covering any manufacturing defects under normal use. Accidental damage, misuse or unauthorised repairs are not covered.
Can I return or exchange my jewelry?
Yes. If your item arrives damaged or is different from what you ordered, you can request a return or exchange within 15 days of delivery. The product must be unused and returned in its original packaging with proof of purchase.
How should I care for my jewelry?
Store your jewelry in a soft pouch or jewelry box and avoid contact with perfumes, chemicals and excessive moisture. Clean it gently with a soft microfiber cloth to maintain its shine.
Is this jewelry suitable for daily wear?
Yes. Our jewelry is designed for everyday elegance and comfort. With proper care, it will retain its beauty and brilliance for years.
